SHIPPING & RETURNS

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At checkout, we’ll provide you with an estimated delivery date for your order based on your shipping method. Standard shipping charges may apply based on the order value.

Preparation Time

Rugs: 25 business days

Planters: 8 business days

Baskets: express delivery

Wooden collection: 8 business days

Within 10 days of purchase, we accept returns for unworn, unwashed, and unaltered items. Items must be returned in original packaging with all tags attached. A refund will be issued to the original form of payment at the original selling price.

All sale items, that are purchased at an additional sale-on-sale discount and marked "Final Sale" cannot be returned or exchanged.

About Shipping

Please note that due to production the current estimated delivery time for our pet bags is approximately 2-3 weeks. We prioritize ensuring the highest quality for your order.

Customer service

Our customer support is available Monday to Friday: 8am-8:30pm.

Secure payment

We use industry-standard security measures to ensure that your payment is safe and secure. We take pride in offering our customers a worry-free and secure payment process.

SHIPPING & RETURNS

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